Customer Service

Returns Within the United States

If you are dissatisfied with your gear for any reason, you may return it unused, within 45 days of your purchase for a full refund excluding shipping fees. Return shipping for US orders will be paid by OneSight.

To return a product from the OneSight Store, contact us with your order number using the form on this page. We will get right back to you with further instructions.

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Returns Outside the United States

Please note that we will not pay for return shipping outside the US however we are able to provide a return label for processing.

We will not accept customs charges. Mark your package as "Goods Returned Under Warranty" before sending.

© 2016. OneSight is a 501(c)(3).

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